Center for Online Learning
Vista on Windows
This special page will help you with the requirements needed on your computer, as well as common problems associated with running, well Vista on Vista!
Operating System: Windows 2000, XP, Vista
Web Browser:
| Browser | Supported - tested and working | Unsupported - known to have one or more issues |
|---|---|---|
| Microsoft IE | 5.5 (SP2), 6.0 , 7.0 | 5.0, 7.0 (Vista only) |
| Netscape | 7.0, 7.1, 7.2 | 4.76, 4.8, 6.2, 8 |
| AOL | 8.0, 9.0 | 7.0 |
| Mozilla | 1.5, 1.7 | 1.6 |
| Firefox | 1.0, 1.5, 2.0.x | -- |
If you are using Internet Explorer and you would like to stop the file downloads prompt and pop-up blocking, you will want to follow this tutorial.
If Vista is simply not functioning as you expect, please run this Browser Check. If you are lacking an specific software, the browser check will direct you.
Plug-in Support: Please visit our Plug-in Support page for information on software such as Adobe Reader and RealPlayer.
Known Issues
Windows Vista:
- When using the latest release (1.6.x) of Java, the HTML Creator has several issues on the Firefox browser. Recommendation: Use Internet Explorer when using Windows Vista, or when you need to use the HTML Creator.
Windows (all versions):
- The "login loop" - This is commonly what is referred to when you attempt an action like reading a discussion message and you are kicked to a page that lists a bunch of institutions. Recommendation: Try logging off completely off, close the browser, and start over. If this still does not work, contact Vista Support - specifically, the Online Support Center has several articles relating to this very issue.
- When composing a discussion, mail or quiz response I hit Submit and I get an error. Recommendation: If you take too long to type a response, WebCT Vista will timeout - it is a security feature for inactivity. When you expect you might have a long response, type it in Word or Notepad, then copy/paste the text. If it times out, you won't lose the text.
- Error or warning messages about certificates and trusts - This usually only occurs on a brand new machine during the very first use of WebCT Vista. Recommendation: You need to accept (always trust) all warnings that come up. This is a safe practice because the My.GeorgiaSouthern login process assures you that you are on a site you can trust.
- When I click a button, nothing happens. I get "Error on page". Recommendation: You are using a computer with no Java, or an incorrect version. Simply use the Check Browser link in the upper right corner of WebCT Vista and follow the steps.
These are certainly not all of the issues you might experience, so please visit the Online Support Center to find a much more thorough list of common problems. Experienced another issue that you'd like to report? We'd love to hear from you. Please fill out our feedback form and let us know!